How do I get in contact with Minecraft?

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Written By Jonny

How to Contact Mojang Support

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1. Go to https://help.minecraft.net/hc/en-us in a web browser. 2. Click or tap Contact. 3. Fill out the form. 4. Click or tap to verify you are human. 5. Click or tap Submit.

Does Mojang offer a customer support contact number?

Unfortunately, Mojang does not have a customer service telephone or cellphone number. Consequently, you have to try other means of communication. The best way to contact Mojang is through their help desk at help.mojang.com.

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Sweden:

Headquarters

United States Japan China United Kingdom
1 Microsoft Way,

Redmond,

WA 98052, United States

Japan, 〒108-0075 Tokyo, Minato City,

Konan, 2 Chome−16−3

品川グランドセントラルタワー

1st Floor, Microsoft Tower,

LSH Plaza

8 Wangjing Street, Chaoyang

Beijing 100102, P.R. China

Microsoft Campus

Thames Valley Park

Reading

RG6 1WG

If you decide to file a case against Mojang in a small claims court, it is crucial to have their company address.

Presented below is Mojang’s customer support executive team. This team includes the customer support manager, customer relationship expert, and the chief executive officer.

Hampus Nilsson

Nasim Derakhshan

Jonas Mårtensson

Contacting the executives as a last result.

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FAQ

How do you contact Minecraft?

Visit help.minecraft.net and help us, help you! This summer, ‘going outside’ must have fallen out of style.

Does Minecraft have a customer service?

If you need help with your Minecraft account or want to send feedback, you can contact Mojang’s help center. While there’s no customer service phone number or live chat option, you can send the support team a message using their web form, and somebody will get back to you via email.

How do I get in contact with Mojang?

For assistance with your Mojang/Minecraft account, subscription billing, in-game support or technical support for your game, please visit the Minecraft Help Center/Game Support Team at the link here.

Can you email Minecraft?

Unfortunately, Mojang does not have an email address, either. To contact them, you have to fill in this form. Their busiest time is at 10:45 am, and it takes about 34 hours to get a response. Do keep in mind that Mojang has plenty of customers to deal with.

 

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